Missouri Cancer Associates is open and operating under normal business hours to continue caring for our patients.
During the COVID-19 pandemic, we remain dedicated to providing vital services in our fight against cancer. In order to protect and support the health of all, we are temporarily closing our location in Kirksville so that we may concentrate staff in a core location. Until further notice, all patients not eligible for virtual visits will be seen at our Columbia office located at 1705 East Broadway. We are dedicated to helping our patients impacted by this change, and we appreciate your support and understanding as we work to provide the best possible care for our patients.
If you have a scheduled appointment at MCA, we ask that you please call us if you are experiencing symptoms such as fever, cough, congestion, sore throat, runny nose or shortness of breath. For information on the precautions and preventive measures we have in place within our practice, please scroll down to see information below.
It is our goal to continue to provide excellent patient care while doing what we can to limit exposure to communicable illnesses. That is why we ask that those of you with symptoms call us prior to traveling to our clinic so we can assess your current healthcare needs.
Below are frequently asked questions related to COVID-19 as it relates to our patients and community. We are updating this page as more information becomes available.
Are patients screened for respiratory symptoms?
Yes, all patients are being screened for symptoms of respiratory illness during their confirmation call and at our reception desk. The following questions are asked of all patients:
Have you or someone you have had close contact with:
- Experienced a temperature of 100.4F or greater?
- Had a cough or shortness of breath?
- Been treated by another provider, emergency department or urgent care for respiratory illnesses.
- Been tested for or suspected of having COVID-19?
- Traveled to out of state within the past 14 days? (If so, where?)
All employees are also screened upon arrival to work. Any who are unwell are mandated to stay home.
What should I do if I have cold or flu symptoms?
If you have active symptoms such as fever, cough, or shortness of breath, or other respiratory symptoms including congestion or runny nose, please call our office. Our nurses assess your symptoms, speak with your physician and provide direction for further action.
Can I bring children and family members/caregivers to my appointment(s)?
We are requesting no visitors but will assess on a case by case basis knowing that some patients will require additional assistance.
Should I wear a mask in the clinic?
As of April 3, 2020, the Centers for Disease Control and Prevention recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain. This includes in-person visits to Missouri Cancer Associates. If a patient does not have a face covering when they arrive, MCA will provide a mask to them. Click to view CDC recommended face coverings.
Is Missouri Cancer Associates testing patients for COVID-19?
Testing will be addressed on a case to case basis as directed by our local hospital and county health department.
What else is Missouri Cancer Associates doing to protect patients?
When you enter, you will see plastic drapes at our reception and checkout desks to protect staff and patients. We have escalated our daily cleaning protocols as recommended by the CDC and public health departments.
Is there anything I can do to keep myself, my family and friends safe?
The most important steps to take, as recommended by the Centers for Disease Control (CDC), are the same as for every cold and flu season:
- Stay home when you are sick.
- Practice good hand hygiene and cough and sneeze etiquette.
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- Plan how you will take care of sick family members. Make plans for childcare if you are sick or if your child is sick. Have a thermometer at home so you can check for fever if you or a loved one feels ill.
- Try to get a few extra months’ worth of your prescription medications, if possible.
- Stay informed – check the CDC site regularly for new updates.
MCA recommends posting on doors a notice that a resident is undergoing cancer treatments. Feel free to download and print this sign for your use.